Company executives like to say they have strong corporate cultures, but does that translate into higher performance? As it turns out, yes, but only if executives say what they mean, and mean what they say.
A study by researchers from MIT, Northwestern and University of Chicago found that a firm’s performance is stronger when top managers are perceived as trustworthy and ethical. Employee perception matters because it’s easy for companies to say they have strong values, but not necessarily to follow through.
“The [trust-centered] culture is also reinforced with daily safety checks and constant back-and-forth communication between employees and management.”
Vice President & Operations Manager
Commercial Lumber & Pallet Company
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